However if a buyer is dissatisfied with her/his purchases which are caused by defects in the material or have received the wrong items, the buyer may return the item/s to us in an unworn, unwashed and  unaltered condition with all tags attached.

NOTE: All items on sale are final and are not returnable or exchangeable.

A product/s can only be exchanged for another product/s within 7 days of the date of purchase. The buyer must contact us with the intention of returning the goods within 24 hours upon receiving the said goods.

If the exchanged product/s is of a higher value the buyer will have to pay the difference. We will not refund the difference if the exchanged product is of a lower value.

Buyer will bear her/his own costs of delivery, returns and taxes if applicable.

Any product/s to be exchanged is subject to availability.

MY Bokitta strives to deliver bokitta products to our customers’ expectation and satisfaction. We however, do not provide refunds.